Office Security Updates failing with error 0x80070663
Konu | Office Security Updates failing with error 0x80070663 |
SYMPTOMS
System Center Configuration Manager 2007 Service Pack 1 (SP1) will not restart the client computer automatically. It prevents pending important updates from being installed successfully on these computers.
RESOLUTION
Solution:
HKEY_LOCAL_MACHINESoftwareMicrosoftSmsMobile ClientReboot ManagementJobCounter
– set JobCounter to 0 (zero)
Under very specific conditions, the persistent job counter is not decremented when a job is finished. The coordinating system prevents these client computers from being restarted because it believes that a job is still running based on the JobCounter value.
Root Cause:
– client incorrectly concludes that a job is running because JobCounter <> 0
– hotfix prevents problem from happening again
– hotfix does not correct the JobCounter value