MSE installation Error 0x8007064A After Validation in HP Notebooks

MSE installation Error 0x8007064A After Validation in HP Notebooks

Action

Tried to install Microsoft security Essentials in HP Notebooks

Result

Unable to install

Cause

Preloaded Conflicting entries in the Registry

Resolution

Removed the invalid preload dummy entry which comes along with the laptop

More Information

The following registry key should be deleted:

[HKEY_CLASSES_ROOTInstallerProductsHP_Preload_Dummy]

The pre installed laptop came with this key in the registry; The HKEY_CLASSES_ROOTInstallerProducts registry should only contain MSI GUID’s and not other text strings.

Intended Audience

• Developer